Lone Star

 

 

Boil Water Notice Rescinded October 25th, 2019 

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On October 21st, 2019 at approximately 6pm, the Texas Commission on Environmental Quality required the Franklin Water System 3 public water system, TX1520080, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes. 

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The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of October 25th, 2019. 

 

If you have questions concerning this matter, you may contact a Franklin Water Systems 3 Representative at 806-412-4420. You may also visit https://www.lonestar-caprock.com/fws-pages for more information. 

 

Thank you for the opportunity to be of service and for your patience in this matter. 

 

Your Neighbor & Partner,
Franklin Water System

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 Boil Water Notice for Community Public Water Systems

 

 <October 21st, 2019 at 8:44pm >

 

Due to a line break and system pressure loss, the Texas Commission on Environmental Quality has required the Franklin Water System 1&3 public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

 

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

 

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

 

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

 

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

 

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

 

If you have questions concerning this matter, you may contact a Franklin Water System Representative at 806-412-4420.

 

We are working diligently to return to normal service and greatly appreciate your patience and partnership.

 

Email Sent 10/21/19 to all Customers. 

 

Franklin Water Service is issuing a Boil Water Notice for customers on the South Side of Highway 82 effective immediately.

A main line break occurred and this evening we were required to shut down the system to make the repair. Once service is restored customers are advised to boil water until further notice.

Residents in the Blue Sky and Lone Star Neighborhoods North of HWY 82 are not affected.

For Information About Boil Water Notices and Safety Tips Please Visit the TCEQ Website: https://www.tceq.texas.gov/agency/subjects-of-interest/drinking-water/boil-water-notices#proper

For Updated Information Please Visit the Franklin Water System Website at: https://www.lonestar-caprock.com/fws-pages

PWS ID / Name: Franklin Water System

Date BWN was issued: 10/21/19 at 8:30pm

Reason BWN was issued: Main Line Break Required Emergency Shut Down of System to Repair

PWS contact name(s) and direct contact phone number(s): Franklin Water System Representative can be reached at: 806-412-4420

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To have your water service started with the Franklin Water Systems, please follow the below steps

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1. Print out an application for your service area

   1. BlueSky Streets: N Tulip, N Turmeric, N Twinberry, E Rice St

   2. Franklin Estates Streets: N Wood, NCR, ECR

2. Fill in the address and requested information

3. Text a picture of the completed application, along with a picture of your ID, to (806) 412-4420.

4. Your application will be processed and an email/text will be sent to you to log into your online portal

5. Once your deposit is paid in full***, the service will be turned on within 48-72 hours

 

 

***To make a payment, please visit https://www.lonestar-caprock.com/pay-bill